Check for an outage in your area
nbn™ service
To find out if planned maintenance or an outage is affecting your nbn™ service, you can:
Check your nbn network status on the NBN co website.
Download our Belong App on the Apple App Store or Google Play Store and check via 'My services'.
Log in to your Belong account and on our website check via 'My services'.
ADSL
To find out if planned maintenance or an outage is affecting your ADSL service, you can call us on 1300 235 664
Connect through a mobile personal hotspot
A personal hotspot means you can connect to the internet through a mobile service. How do I set up a personal hotspot?
Still need help? Let’s talk
Call us for help with your internet between 8am and 8pm (AEST), 7 days a week.