Privacy & terms

Customer terms

Check out our customer terms for the terms and conditions of the services we offer.

Check out the important concepts and terms and referral incentives which we think you should be aware of when we provide products and services.

Check out our recurring payment terms for important information about paying for your Belong service using recurring payments

Check out our website terms of use for information on what you should and shouldn’t do on our website.

Check out our porting terms for important information about bringing your mobile number to Belong.

We take the privacy and security of your personal information very seriously.

We are dedicated to protecting yourself and your loved ones while online. For detailed advice please refer to Telstra’s information on cyber safety.

If you need advice regarding ‘family friendly’ content filters please refer to the Comms Alliance website.