To help you set up your modem and connect to the nbn we have created some setup guides. To check the one relevant to you, identify your modem and your nbn technology type (how your premises are physically connected to the nbn).
Identify your modem
Underneath Belong supplied modems are stickers with model information. You can also check the images below to identify Belong modems.
Identify your technology type
Your technology type is how the nbn is setup to connect to your premises. How you connect your modem depends on your technology type.
If you recently joined Belong, your activation email mentions your technology type.
You can also check your address and that will tell you what technology type is connected to your premises.